Frequently Asked Questions and

Privacy Policy

E-Bike FAQs

We offer low-step e-bikes with battery-assist up to 28 MPH. If you are under 18, you must have a parent or guardian sign the rental agreement.

How do I operate an electric bike?

Operating an e-bike is similar to a regular bike. You pedal to activate the motor, and you can adjust the levels of assistance if your bike has multiple settings. Detailed instructions will be provided upon rental.

What is the range of an electric bike?

The range of an e-bike typically varies between 40 to 70 miles, depending on factors such as battery capacity, terrain, and rider weight.

How long does it take to charge an electric bike?

Most e-bike batteries charge in 4 to 6 hours. We recommend planning your ride to include time for charging if necessary.

What if it rains or is wet outside?

Most e-bikes are designed to handle light rain. However, it is advised to avoid riding in heavy rain or puddles to prevent damage.

Do I need to wear a helmet?

Yes, we strongly encourage wearing a helmet for your safety at all times when riding an e-bike.

What should I do if I have a flat tire or a mechanical issue?

If you experience a flat tire or any mechanical issue, please contact us immediately. We provide roadside assistance and have a protocol in place to help resolve the situation.

Can I rent an electric bike for more than one day?

Yes, we offer daily, weekly, and monthly rental options for electric bikes. Please inquire about our pricing for extended rentals and snowbird packages.

Can I cancel my reservation?

Yes, cancellations can be made up to 48 hours before your rental time for a full refund.

SMS Privacy Policy

FMB Rentals may disclose Personal Data and other information as follows:

  • Third Parties that help provide the messaging service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

  • Additional Disclosures: - Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.